It's very easy, you just have to go to our website WWW.RUBIASOL.COM locate the product you like, add it to your shopping cart and follow the steps that are indicated. Once you make your purchase, you will receive emails updating the status of your order until the time of delivery.

When making a purchase on our website, you can pay for your order by: Credit/debit card Bank transfer or Offline payment (ACH; Yappy; Zelle) PayPal Giftcard Any of these options will appear at the end of your purchase and you can choose the one that best suits your needs.

The time for preparation and delivery of orders on our website is 2-3 business days. We count business days from Monday to Saturday, not including holidays or non-business days. You may receive an email that your order is ready to pick up or that it is on the way during this period.

If you are in Panama, you can pick up your package directly at our store by selecting the Store pickup (Free) option. If you need it as soon as possible, you can also select the option of Express pick up in store for the cost of an additional $5, you can pick up your order in just 24 hours after your purchase (applies only from Monday to Friday, excluding holidays). We carry out delivery in the city of Panama from Monday to Saturday, for the cost of 5$ and shipments to the provinces of Panama through UNO EXPRESS for the cost of 6, 5$. For the rest of the world, we ship internationally via DHL express, you receive it in 3-5 business days for the cost of $10. or

Depending on the model, we work mainly with 18-22k gold plating and rhodium plating and 925 sterling silver with 22k gold plating. The description of each model is on our website, you can identify the material of each piece.

All our accessories are of the highest quality goldfilled on the market. We work with 18 and 22 carat gold plating on copper, bronze and brass and 925 sterling silver. If the proper care that we indicate in our "Care" section is followed, they can last for many years, otherwise they can lose their shine and become dull. . You must understand that gold plating IS NOT THE SAME AS GOLD, so it is normal that over time and use (or lack of it) the pieces lose the plating and reveal the base metal.

You have 7 business days after the purchase to make changes by presenting the physical or digital invoice. We do not make money refunds. It is important to mention that the pieces purchased with a discount or promotion do not have change. You can learn more about our exchange policies here: https://www.rubiasol.com /store-policy

Yes, we do them through the transport company UNO EXPRESS. You receive it 2-3 business days after your purchase and it has a value of $6.50.

Of course. We make international shipments through DHL express in 3 to 4 business days and you can track your order using a tracking number, so you can rest assured that your product will reach you in a short time.

You can place an order with us through this website or visit our physical store located in Multiplaza Mall, first level, diagonal to Panafoto and PINK. Panama City.

If upon receiving your order, any part is defective or there is an error, you can request the exchange of it for a new part. You have 8 working days warranty for your pieces, after this period, we are not responsible for any scenario.

Yes, we sell wholesale. You can contact our email info@rubiasol.com requesting the form for wholesale sales.

Yes. We are located in Vía Israel, Multiplaza Mall, first level, diagonal to Panafoto, Calvin Klein and PINK in Panama City. We are open from Monday to Saturday from 10:00 am to 8:00 pm and Sundays from 11:00 am to 7:00 pm

You will be able to make sure that a product is available, when the SOLD OUT flag is not announced at the bottom as shown in the image below:

Of course. You just have to enter the product that is out of stock and press the Notify when available button. As soon as this item is available again, you will receive an email telling you the good news.

To redeem the card, you must enter the online store and find the items to purchase. During checkout, select the Redeem a gift card option and enter the unique gift card code you received in the mail.

Please check the spelling of it and try again. If the problem persists, it is probably expired or has already been used.